Employees at Learnship

Internship French Customer Support: Sept 19

Cologne, Germany|Full-time|Limited

Learnship Networks – We are the first European-wide internet language school specializing in live online instruction for business clients, connecting students and teachers from all over the world by video-conference in an interactive online classroom. Our teachers all receive tailor-made induction training, are located across the world and are able to teach from the convenience of their homes.

We offer an exciting Internship in our French Customer Support in Cologne from around 01 September – 30 November 2019!

Your responsibilities

  • Support our French Customer Support team with scheduling online language courses, trial lessons etc. with French-speaking customers via phone and email
  • Introduction to our virtual classroom in French and English, if applicable also in other languages
  • Documentation of course details in our internal Training Management System
  • Communication with customers and follow-up on course participation and satisfaction
  • Collaboration with other internal departments
  • Administration and documentation

Sounds like you?

  • A background in Languages, Pedagogy, Tourism, Business or a similar field
  • Fluency in French and very good English skills are required, other language skills are a plus (e.g. German, Chinese, Spanish)
  • You have ideally gained first work experience in a similar job
  • You have a good level of comfort with technology and MS Office
  • You are characterized by an outgoing, communicative personality and possess good organizational skills
  • Due to your high motivation and ambition, you like to quickly learn new tasks
  • You enjoy working in an open, multicultural team

We offer you

  • A nice working atmosphere with room for your own development
  • The chance to actively contribute to our successfully and rapidly growing, international company
  • The possibility to use your language skills on a daily basis
  • Working with our innovative, future-oriented product
  • An international team that enjoys challenges with flat hierarchies
  • Free transportation ticket for tram, bus, bike in and around Cologne
  • Perks like fresh fruit and soft drinks as well as company events

We are looking forward to your application!

Please upload your application materials here. We will contact you as soon as possible.
If you have any questions, please contact Ms. Lisa Panzerbieter: apply@learnship.com.


Lisa Panzerbieter,
Junior Manager Corporate HR & Recruiting, Learnship Networks GmbH

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